Nepal Telecom

How To Transfer Balance From NTC To NTC Using Self Care Option on Nepal Telecom Website

How To Transfer Balance From NTC To NTC Using Self Care Option
Avatar of Nikhil Agrawal
Written by Nikhil Agrawal

Nepal Telecom (NTC) is the largest telecommunications company in Nepal. It offers a variety of services, including prepaid and postpaid mobile plans, internet, and landline. Nepal Telecom provides its users with various options to manage their accounts and services conveniently. One such method is using the Self Care feature available on the official NTC website. This feature allows NTC users to transfer balance from NTC to NTC SIM card easily. This can be a useful feature if you have a friend or family member who needs some extra balance, or if you want to give someone a gift.

In this step-by-step guide on how to transfer balance from NTC to NTC using the Self Care feature, we will walk you through the process of transferring balance in NTC using the Self Care option on Nepal Telecom’s official website. Let’s get started!

How To Transfer Balance from NTC to NTC Using Self Care Feature on Nepal Telecom Website

To transfer balance from NTC to NTC SIM by using the Self Care option, follow these below-mentioned steps:

  1. Go to the Nepal Telecom website.
  2. Click on the “Self Care” tab.
  3. Enter your mobile number and password.
  4. Click on the “Login” button.
  5. Click on the “Balance Transfer” tab.
  6. Enter the mobile number of the recipient and the amount of balance you want to transfer.
  7. Enter your security code and click on the “Transfer” button.

You will receive a confirmation message once the balance transfer is successful.

Here are the steps in detail:

Step 1: Access the NTC Self Care Portal

Open your preferred web browser and visit the official NTC website at On the homepage, locate and click on the “Self Care” option. This will redirect you to the Self Care login page.

Nepal Telecom (NTC) Self Care Portal

Step 2: Log in to Your Selfcare Account

If you already have a Selfcare account, enter your Username and Password in the respective fields and click on the “Login” button.

In case you don’t have an account, click on the “Register” option and follow the on-screen instructions to create a new account. Once logged in, you will be directed to the Self Care dashboard.

Step 3: Navigate to the Balance Transfer Section

Within the Self Care dashboard, explore the available options and locate the section related to “Balance Transfer” or “Transfer Balance.” The exact placement and naming may vary, but it should be easily identifiable.

Step 4: Enter Transfer Details

In the Balance Transfer section, you will typically find fields to enter the recipient’s NTC number and the amount you want to transfer. Fill in the recipient’s 10-digit NTC number in the designated field and specify the desired credit amount to be transferred.

Step 5: Verify and Confirm the Transfer

Carefully review the transfer details you have entered, including the recipient’s number and the transfer amount, to ensure accuracy. Once you have verified the information, click on the “Confirm” or “Transfer” button to initiate the balance transfer process.

Step 6: Transaction Confirmation

After confirming the transfer, you will receive a notification or confirmation message on the Selfcare portal indicating that the transfer has been successfully initiated. The recipient of the balance transfer will also receive an SMS notification informing them about the credit received.

Important Points to Remember:

Here are some things to keep in mind when transferring balance from NTC to NTC:

  1. Ensure you have a registered Self Care account on before attempting to transfer the balance through the Self Care option.
  2. The minimum and maximum amounts that can be transferred may vary based on NTC’s policies and the remaining balance on your account. Check for any limitations mentioned within the Self Care portal.
  3. Double-check the recipient’s NTC number and the transfer amount to avoid any errors.
  4. The balance transfer service may incur a nominal service charge, which will be deducted from your account along with the transferred amount.
  5. In case of any issues or further assistance, you can contact the NTC customer care helpline at 1498 for support.


Transferring balance in NTC using the Self Care option available on is a convenient way to manage your account and assist others with mobile credit. By following the step-by-step guide outlined above, you can easily navigate the Self Care portal, enter the transfer details accurately, and initiate the balance transfer process. Stay connected and make the most of the Selfcare feature provided by Nepal Telecom to enjoy seamless balance transfers within the NTC network.

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